Commercial service agreements24/7 leak response

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Crew-owned, Houston-based

Built on the ship channel since 1998

Ironclad started with one truck and a crew of four reroofing warehouses on Clinton Drive. Today we run 14 in-house crews and a 24/7 service desk from the same street.

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Group of workers wearing reflective vests outdoors, exemplifying teamwork and safety.
  • 28Years roofing commercial buildings in Houston
  • 186Employees, all W-2, no labor brokers
  • 14In-house crews plus 9 service trucks
  • 0.72Experience modification rate (sample)

Safety and service figures are sample data for this demo.

Silhouette of construction workers on a building site with one pointing towards the distance.
Our story

Owned by the people on the roof

Ray Castañeda spent nine years as a helper and foreman on ship channel reroofs before opening Ironclad's first yard in 1998. In 2019 he converted the company to an employee ownership plan, so today the foremen who run your project own part of the business.

  • No subcontracted roofing labor on our projects
  • Superintendents average 17 years with the company (sample)
  • Profit sharing tied to safety and callback rates
Construction workers reviewing blueprints indoors at a renovation site with wooden walls.
1.8%Warranty callback rate, 2025 (sample)

Values we can measure

Plenty of contractors print values on a wall. We track ours in weekly numbers that every crew sees on Monday morning.

  • Safety: incident-free hours and near-miss reports
  • Dry buildings: daily dry-in logs and callback rate
  • Straight answers: proposal accuracy against final cost
  • Respect for operations: client disruption reports

Milestones

  1. 1998

    First yard on Clinton Drive

    One truck, four roofers and a contract for a single Galena Park warehouse.

  2. 2005

    Sheet metal shop opens

    In-house fabrication of coping, gutters and flashings.

  3. 2008

    Hurricane Ike response

    Dried in more than 3 million sq ft of commercial roofs in six weeks (sample).

  4. 2019

    Employee ownership

    The founder transferred a stake to an employee ownership plan.

  5. 2024

    24/7 service desk

    Live dispatch and a 4-hour on-site target for agreement customers (sample SLA).

Leadership

The people who answer when your project needs a decision. Names and bios are samples for this demo.

  • Portrait of Ray Castañeda

    Ray Castañeda

    President and founder

    Started as a helper on Ship Channel reroofs in 1989 and opened Ironclad's first yard in 1998.

    OSHA 30, 35 years in commercial roofing

  • Portrait of Denise Okonjo

    Denise Okonjo

    VP of estimating

    Leads a six-person estimating team and every portfolio bid over 250,000 sq ft.

    RRO (sample), former GC project manager

  • Portrait of Luis Treviño

    Luis Treviño

    General superintendent

    Runs field operations for up to 14 crews and signs off every daily dry-in log.

    OSHA 30, manufacturer master installer (sample)

  • Portrait of Megan Hollis

    Megan Hollis

    Service manager

    Built the 24/7 dispatch desk and the 4-hour response program for agreement customers.

    Infrared thermography Level I (sample)

Credentials and licenses

All credential names and numbers are sample content for this demo website.

  • Manufacturer certified installer

    Authorized for NDL warranties on TPO, PVC, EPDM and SBS systems (sample credentials).

  • OSHA 10 and 30 trained crews

    Every roofer holds OSHA 10; every foreman and superintendent holds OSHA 30.

  • Insured and bonded

    General liability, umbrella, auto and workers comp, with bonding for public work (sample limits).

  • Texas registered contractor

    TX Commercial Roofing Registration #CR-000000 (demo placeholder).

  • Infrared thermography

    Level I certified thermographers on staff for moisture surveys (sample).

  • Industry memberships

    Regional roofing contractors association and facility management chapters (sample).

Meet the crew on your roof

Every survey is done by an estimator and a superintendent, not a salesperson.

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Free roof survey · Written proposal in 5 to 7 business days (sample)

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