Commercial service agreements24/7 leak response

Sample reviews

What facility teams say

Sample feedback from property managers, chief engineers and general contractors across Greater Houston. Filter by the work they hired us for.

Rating
4.9 of 5
Surveys
312 responses
Would rehire
97%
Source
Client surveys
Facility team reviewing a roof plan with an Ironclad project manager
REV

Aggregate score

4.9

Rated by 312 clients

Sample aggregate of client surveys. Figures on this demo site are illustrative.

  • 5 star11
  • 4 star1
  • 3 star0
  • 2 star0
  • 1 star0
Repeat clients
74%
Portfolio accounts
38 owners
Average project
96,000 sq ft
Survey window
2024 to 2026

Read the feedback

Every review below is sample content written for this demo. Names, companies and square footages are illustrative.

  • Replacement

    They built the crane schedule around our dock doors. Nine weeks, three shifts running below, not one closed door.

    Dominic ArceneauxFacility manager, Logistics REITHouston · TPO replacement, 412,000 sq ft · June 2025
  • Replacement

    Tenants found out about the roof project from our newsletter, not from a leak. The coating proposal saved us a full replacement budget this year.

    Priya RamanProperty manager, Westheimer retail centerHouston · Silicone restoration · December 2025
  • Leak response

    Called at 11:40 pm about water over an imaging suite. Technician was on the roof by 1:15 am with photos in my inbox.

    Marcus DelacroixChief engineer, Medical office campusSugar Land · Leak response · March 2026
  • Replacement

    Our production line never stopped. Their safety paperwork was cleaner than some of our own contractors.

    Hector VillanuevaMaintenance director, Specialty chemical plantPasadena · Metal retrofit, 184,000 sq ft · November 2024
  • Storm

    On the roof before the rain stopped, and the damage report was ready for our adjuster by Monday morning.

    Renee OkaforAsset manager, Industrial flex parkBaytown · Storm recovery · July 2024
  • Replacement

    Finished nine days early with weekly reports my board actually read. We have already scheduled next summer's campus.

    Lauren WhitfieldDirector of facilities, Independent school districtKaty · Summer reroof · August 2024
  • Maintenance

    One report format across seven buildings. Budgeting went from guesswork to a spreadsheet I trust.

    Tomás EcheverríaRegional property manager, Office portfolioThe Woodlands · Maintenance plan, 7 buildings · February 2026
  • Leak response

    Quick, clear photos and a fair repair price. Scheduling the permanent fix took a week longer than I wanted.

    Aisha MbekiOperations manager, Cold storage facilityHouston · EPDM repair · January 2026
  • Maintenance

    Drains cleared every spring and fall, reports split by suite for CAM. Leak calls dropped to almost nothing.

    Gary NguyenOwner, Strip center, 11 suitesPearland · Maintenance plan · October 2025
  • Replacement

    Submittals on time, crews tied off, closeout binder delivered before we asked. That is rare in this trade.

    Carla BenavidesProject executive, General contractorKaty · New construction package · May 2025
  • Storm

    Hail punctured our membrane over a clean room. They dried it in the same afternoon and handled the documentation.

    Owen CastellanoPlant manager, Food packaging plantDeer Park · PVC hail repair · April 2025
  • Maintenance

    Every skylight screened and hatch rail installed without a single odor or noise complaint from clinical staff.

    Simone AchterbergFacilities coordinator, Hospital outpatient centerHouston · Skylight screens and hatches · September 2025

One report format across seven buildings. Budgeting went from guesswork to a spreadsheet I trust.

Tomás EcheverríaRegional property manager, office portfolio, The Woodlands (sample client)
7buildings on one maintenance agreement

Worked with us? Tell the next owner

Client surveys go out after every project closeout and every service agreement renewal. If you would rather talk it through, our estimating desk picks up.

  • Closeout surveySix questions, sent the week your warranty is registered.
  • Service check-inA call after the first two maintenance visits on every new agreement.
  • Reference listAsk for owners with buildings like yours; we will share contacts with their permission.

Ask our clients, then ask us for a bid

We will hand you references with roofs like yours, then walk your roof and put a number on it.

Free roof survey · Written proposal in 5 to 7 business days (sample)

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