Leak repair and 24/7 response
Service trucks staged across Houston with a 4-hour on-site target for agreement customers (sample SLA).
- Service
- SVC-02
- Dispatch
- 24/7
- Area
- Greater Houston
- Survey
- Free
Overview
A leak over a server room, pharmacy or finished inventory cannot wait until Monday. Our service desk answers 24/7, dispatches the nearest stocked truck and sends you a ticket number, technician name and arrival window by text.
Technicians make a temporary repair on the first visit whenever conditions allow, photograph the cause, and send a written recommendation for the permanent fix. Agreement customers get priority dispatch and pre-approved repair limits so work starts without waiting on a purchase order.
What's included
- 24/7 live dispatch, no voicemail
- Stocked service trucks for TPO, EPDM, PVC, mod bit and metal
- Temporary dry-in on first visit where safe
- Cause photos and moisture readings
- Written permanent repair proposal
- Ticket history in the client portal (demo)
Why owners choose us for this work
4-hour on-site target
For service agreement customers inside our core area (sample SLA).
Stocked trucks
Membrane, metal and sealants on board for first-visit fixes.
Documented cause
Photos and readings, not just a caulk tube.
The process
Call
Live dispatcher logs the leak location, access contact and interior protection needs.
Dispatch
Nearest truck assigned; ETA and technician name sent by text.
Stabilize
Temporary repair and interior guidance on the first visit.
Report
Cause photos, readings and repair options within 24 hours.
Permanent fix
Approved repair scheduled, completed and logged to your roof history.
What drives the price
Sample service call rates start at $295 plus materials; agreement customers receive discounted rates. Every proposal lists inclusions and exclusions line by line so bids compare fairly.
Build a sample budget- Agreement status
- Priority dispatch and pre-approved limits for agreement customers
- Time of call
- After-hours and holiday dispatch rates apply to non-agreement calls
- Roof system and access
- Ladders, hatches, lifts and escort requirements
- Repair scope
- Temporary patch versus permanent section replacement
Leak repair and 24/7 response FAQ
Straight answers on bids, schedules, leaks and warranties. Still stuck? Our estimating desk answers the phone.
It is a sample SLA target for service agreement customers inside Loop 610, Beltway 8 and our core suburbs. Outlying sites are quoted at signing.
Yes. We carry materials for all major systems and follow manufacturer repair procedures to protect any existing warranty.
We will tell you what the data says. Most leaks are repairable; we only recommend replacement when moisture surveys and repair history support it.
Related services
- SVC-03
Storm and hail damage repair
Emergency dry-in, damage documentation and insurance-ready reports after Gulf storms and hail.
Service details - SVC-04
Commercial roof inspections
Infrared moisture scans, core cuts and photo reports that tell you what to fix, budget or leave alone.
Service details - SVC-05
Preventive roof maintenance
Scheduled service visits that clear drains, reseal details and keep warranties valid.
Service details
Put this on the schedule
Free roof survey, a written scope and a start date your operations team can plan around.
Free roof survey · Written proposal in 5 to 7 business days (sample)